FAQs

I downloaded your app to make money and haven’t received any requests yet, what gives?

We are working hard to spread the uZoom love to as many places as possible. Hang tight though, we will get you some Traveler requests soon!

What makes uZoom different from other live video apps and services?

Unlike broadcast models we are a one to one platform that is Traveler controlled and purpose driven. The Guide doing the video shoot makes money and the Traveler paying for it can download the video after the shoot.

What do I have to do to request a video zoom somewhere?

Download the app on iOS or Android. We require a one-time set up with PayPal, Visa or Mastercard to get started. Our minimum fee to Zoom is .60 per minute.

How do I get my video after I zoom and what can I do with my video after I create it with a Guide?

You will receive an email immediately after your Zoom with a link to download it You can do whatever you like with the MP4 formatted video and we give you the ability to easily share it on Facebook, Instagram, SMS, Email, the sky’s the limit!

So how much does the Guide make?

Pricing will be based on supply and demand but the Guide receives 80% of the fee paid by the Traveler and uZoom receives 20%.

How do you pay out the Guide (cameraperson) and how does it work?

Once the Guide collects money in their account they can decide how they want to “cash out”. We currently allow you to deposit your money into PayPal, Amazon or Donate to Charity.